Everything that happens between "client pays" and "client gets results," structured, tracked, and owned by you.
Infrastructure Gap
HumiDesk runs on your WordPress install, your domain, your server. We manage the infrastructure complexity — you don't touch a plugin.
Live Demos
Hover each module to interact.
Audit Trail
The full lifecycle of every engagement is logged automatically. Nothing is reconstructed from memory.
Audit Trail · Case #0042
hover to playBrief attached — 840 words
48h delivery window open
Marked ready for diagnosis
Round 1 — 1,240 words
Follow-up question submitted
7 follow-up rounds available
SLA satisfied · 33h 01m elapsed
Hover to replay case timeline
Cross-timezone SLA
The system converts delivery windows to local time for every party. Urgency is visible — not inferred.
SLA Delivery Window · Live
09h 01m remainingSame deadline. Three local views. System-enforced — no one forgets.
Coach Queue
Cases surface in priority order. The most time-sensitive case is always on top. No triage required.
Coach Queue · 5 cases
T. Bergmann
Pricing architecture
L. Nkrumah
Market entry China
M. Hashimoto
Offer positioning
A. Santos
Free consult
S. Johansson
Delivery stack review
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Live Reference · ChaoAcademy 10+ years running
Student intake, coach workbench, and admin console — all running from the same state machine. Shown here as a desensitized reference.
ChaoAcademy Workbench
You're on the Elite track — priority handling and deep retrospectives.
Desensitized reference · No real student data shown · Based on ChaoAcademy production deployment
Key Workflows
Each workflow below is running live in ChaoAcademy. Watch the animations to see how each part works.
Resource Library
A built-in resource library lives inside the reply editor. Search, select, insert — the formatted card appears in the response. What used to take 5–30 minutes of searching now takes a single click.
New User Conversion
A new visitor submits a free case. The system creates their profile automatically. The coach delivers a structured reply — with resource cards — before any call is ever needed. Trust built through delivery, not persuasion.
New visitor · no account required
Reply & Bookmark
Every coach reply is structured rich text with embedded resource cards. Students can bookmark any reply or course note directly to their workbench — no copy-pasting, no losing valuable feedback in a chat scroll.
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Monthly Review Cycle
Monthly self-reviews (复盘) have a countdown visible to the student and a cooldown period that prevents gaming. One deep review per month — enforced by the system. Completion rates rise because the structure makes follow-through the default.
Entitlement
12 reviews / year
Once per calendar month
Remaining
1 this month
11 remaining this year
Cooldown prevents gaming. One deep review per month — enforced.
This year
Architecture Comparison
Why premium consultants upgrade from a patched stack of generalized SaaS to a purpose-built async OS.
Slack + Notion
+ Stripe + Calendar
$9,800 / yr
$28,000 / yr